Support
Answers to the common questions. If yours is not here, email us.
How does a chore turn into money?
Add a chore with a dollar value and assign it to a kid. The kid taps "Done!" on the chore. You open the Approvals tab, confirm with Face ID or your passcode, and the amount is added to the kid's balance and the ledger.
How does automatic allowance work?
Each kid can have an allowance paid weekly, every two weeks or monthly. The app adds it to the ledger on schedule. You can edit or turn it off in the kid's settings.
Why is the balance different from what I expected?
The balance is always the sum of the ledger. Open the Ledger tab, filter by kid, and check the entries. You can delete an entry by swiping left.
iCloud sync between two phones
Both devices must be signed in to the same Apple Account with iCloud Drive on, and ChoreBank must be allowed under Settings, Apple Account, iCloud, Apps Using iCloud. Changes usually appear within a minute. Sync is a Premium feature.
Premium, restore and refunds
Premium ($2.49/month or $14.99/year) removes the 1 kid / 5 chores limit and enables iCloud sync and CSV export. To restore a purchase on a new device, open Settings in the app and tap Restore Purchases. Subscriptions are managed in your Apple Account settings; refunds are handled by Apple at reportaproblem.apple.com.
Export
Ledger, Export CSV. The file opens in the share sheet so you can save it to Files or send it to a spreadsheet.
Delete my data
Delete kids or entries inside the app, or delete the app to remove all local data. iCloud data can be removed under Settings, Apple Account, iCloud, Manage Account Storage, ChoreBank.
Contact
Email forrest@qqai.ai. Include your iOS version and what you tapped before the problem. We answer within two business days.